Return Terms
Return Policy
Thank you for choosing Wessi.
Thank you for choosing Wessi.
We advise all customers to check their goods immediately upon delivery may be damaged. All damage claims should be made within 2 business days of receipt of goods.
All returns are issued by 100% store credit only. No refunds will be given.
Defective merchandise will be replaced for the same style or store credit will be issued of the product amount.
To be eligible for a replacement or apply discount coupon of goods please email to info@wessi.com or send WhatsApp message to +90 534 089 64 05
Provide your order details:
-Invoice Number, Style Number, Color and size.
-Photos of the damages with explanation.
-Provide email and phone number to contact you with.
All returns must be approved prior to shipping to receive credit. Any returns sent to our showroom without prior approval by WESSI team will NOT receive store credit. In this scenario we charge a 30% fee on all returned items to cover the cost associated with packing, shipping, and restocking the items. We do this so we can provide the majority of our customers with a fair and free return policy.
VESSİ TEKS.SAN. TIC. LTD. Sti.
All returns are issued by 100% store credit only. No refunds will be given.
Defective merchandise will be replaced for the same style or store credit will be issued of the product amount.
To be eligible for a replacement or apply discount coupon of goods please email to info@wessi.com or send WhatsApp message to +90 534 089 64 05
Provide your order details:
-Invoice Number, Style Number, Color and size.
-Photos of the damages with explanation.
-Provide email and phone number to contact you with.
All returns must be approved prior to shipping to receive credit. Any returns sent to our showroom without prior approval by WESSI team will NOT receive store credit. In this scenario we charge a 30% fee on all returned items to cover the cost associated with packing, shipping, and restocking the items. We do this so we can provide the majority of our customers with a fair and free return policy.
VESSİ TEKS.SAN. TIC. LTD. Sti.
